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Frequently Asked Questions

Looking for answers? We’ve got you covered! You can search our entire help center database here. But in the meantime, here are a few answers to some of the most common questions from Tala users. 

Jumla

Jinsi ya kuwasiliana nasi

Je Tala ni nini?

Kutumia

Je naweza kuongeza kiwango changu baada ya muda gani?

Ni ada gani juu ya mikopo?

Ni kiasi gani ninaweza kukopa?

Nitaweza kupata mkopo baada ya muda gani?

Nitaweza kupata mkopo baada ya muda upi?

Programu yetu

Je ni wapi naweza kupakua app ya Tala?

Je mnakubali simu ya aina gani?

Malipo

Je ni nini kinatokea nikiwahi au nikichelewa kulipa?

Je nini kitatokea utakaposhindwa kufanya malipo?

Je nalipa mkopo baada ya muda gani?

Je nafanyaje malipo ya mkopo wangu?

Still need help?

Phones are so twentieth century. While we don’t have a support phone number, we’re here 24/7 to respond to any other questions via our email support team!